Customer Service Attendant Community, Social Services & Nonprofit - Loveland, CO at Geebo

Customer Service Attendant

3.
7 Loveland, CO Loveland, CO $17 - $21 an hour $17 - $21 an hour Customer Service Attendant (CSA) #MoreThanWashingCars Are you looking for a stimulating work environment at a company that cares about you and values your growth & development? What to Expect:
Learn & Consistently Apply our Processes & Procedures Become Trained to Professionally Interact with Customers Get In-depth Training on Various Tools & Equipment Manage Inventory (e.
g.
Towels, Chemicals, Parts, etc.
) Cleaning of Workspace, Building, Equipment, Trash Cans, etc.
Prepare for Your Future by Understanding & Adhering to Professional Policies Demonstrate Compassion and Care by Performing our Safety Protocol Responsibly Arrive Early to Shifts, Trainings, Commitments, etc.
Hours Provided in ALL Seasons Constantly Active and on Your Feet (8-12hrs/day) To Find Out if This is a Good Fit for you, Apply and Learn More About Our Company in the Next Step of the Hiring Process! Benefits at Breeze Thru Car Wash:
Paid Time off & Paid Sick Leave Professional and Friendly Team Clear Path for Raises Travel Opportunities Career Pathways Free Car Washes Learn Life Skills 401(k) matching Health, Vison & Dental insurance Employee assistance program Flexible spending account Life insurance Roles and
Responsibilities:
Performs all site opening and closing procedures, including daily maintenance, and examining/activating equipment.
May also prepare the site for business during inclement weather (e.
g.
shovel snow).
Helps customers at pay stations which could include selecting the appropriate car wash services, selling unlimited wash passes, or troubleshooting pay and wash pass issues.
Assists and directs customers to the correct location while loading.
Orchestrates the customer experience and ensures the smooth delivery of car wash services in alignment with documented service levels and BTCW values.
Performs general site maintenance to uphold a tidy appearance such as cleaning, grounds/landscape care, and waste management.
Upholds the BTCW brand appearance standards including personal hygiene and cleanliness of uniform.
Manages customer relationships using the L.
A.
S.
T.
model (Listen, Ask, Solve, Thank.
) Troubleshoots issues throughout customer experience, such as breakdowns or damaged vehicles.
Upholds company values at all times.
Upholds all company policies.
Participates in all assigned training and applies training consistently and correctly.
Memorizes, understands, and applies the BTCW Quality Policy.
Other duties as assigned AT WEST GREELEY LOCATION ONLY:
Perform buff and wax services according to standard procedures.
Skills and Abilities:
Effective communication - the ability to speak clearly, listen, and follow instructions Problem solving Coachable Multi-Tasking Critical thinking Adaptable to technology and able to pick up new technology quickly Able to use inhouse computer systems and tablets Equipment awareness Full mobility of extremities Stoop, kneel, crouch, or crawl Stand up to 98% of the time Walk up to 85% of the time Bend up to 80% of the time Lift 15-50 lb.
up to 5% of the time Sit up to 2% of the time Climb and balance up to a height of 30 ft 10% of the time Job Requirements Must be at least 16 years old Must uphold our Appearance Policy.
Review before applying here:
https:
//breezethrucarwash.
com/appearance-policy/.
Estimated Salary: $20 to $28 per hour based on qualifications.

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